Dental & Specialist Practice Management Consulting, Australia

Owning a practice should not feel like a constant juggle between patients, staff, bills and complaints. I work with orthodontic practice owners and private dental practice owners who want a clear plan, practical systems and a business that supports their life, not the other way around.

Aligned Business Consulting is based in Perth, Western Australia, and I work with practices across Australia. I specialise in dental and specialist practice management consulting for:

Orthodontic practices, and
Established private dental practices that want to offer a boutique, high-service experience for their patients and teams.

Most of the practices I work with have been operating for several years. They have grown, taken on more team members and patients, and are now feeling the impact of that growth without the systems to match.

Who I Work With

I partner mainly with:

Orthodontic practices where demand has grown faster than the systems, and the owner is pulled into every decision
Private dental practices that want to be known for a boutique, high-touch patient experience rather than volume-based dentistry
Practices that have been operating for a few years, are busy on paper, but feel like they are losing control of the diary, the team or the numbers
Owners who want a practice that reflects their clinical standards, values and desired lifestyle, not just a full appointment book

You already care deeply about quality dentistry and patient outcomes. The challenge is everything that sits around the clinical work, from team structure and communication to workflows, finances and follow-through.

Problems I Help You Solve

Typical issues I am asked to work on include:

Growth that has outpaced systems, with the owner still acting as the default problem-solver for everything
No clear structure around roles, responsibilities and reporting lines
A good team on paper, but inconsistent expectations, patchy onboarding and rising stress
A patient experience that varies depending on who answers the phone or who is on the front desk
Limited visibility of the numbers, with no simple way to see chair use, treatment conversion or where the money is going
Treatment plans being presented but not consistently booked, accepted or tracked
Owners spending long hours in the clinic and then catching up on admin at night

My role is to help you diagnose what is really happening, prioritise what matters and put practical solutions in place that your team can follow.

How I Work With Orthodontic & Dental Practices

Every engagement starts with understanding your context. I do not arrive with a generic playbook. Instead, my dental practice management consulting services are built around:

A Diagnostic Review of your practice, so we can see what is working, what is leaking profit and where systems are missing or unclear
A tailored Roadmap to Success, outlining priorities, timelines and responsibilities that fit your goals and capacity
Ongoing one-to-one support for you (and your practice manager or lead team members) to implement agreed changes and keep momentum

Together, we look at three core pillars:

Team dynamics – structure, roles, communication, meeting rhythms and culture
Patient experience – the journey from first contact to deband or long-term recall
Clinical excellence supported by systems – appointment flow, admin processes, billing, KPIs and financial clarity

The aim is not to add more complexity. It is to create a way of working that your team can actually sustain.

Working With Practices Across Australia

Although I live in Perth, I work with orthodontic and dental practices around Australia, in person and online. For practices within WA, I can come on site to see how your practice runs in real time. For interstate practices, I use structured pre-work, video sessions and shared documents so we can get under the surface of your business without disrupting your day. The principles are the same wherever you are located in Australia: clear foundations, aligned teams, a consistent patient experience and enough visibility of your numbers to make confident decisions.

Is This The Right Time To Get Help

You do not need to have everything neat and organised before you bring in a consultant. Many practice owners contact me when:

The practice has grown, and they feel they are losing control
They are working hard, but the numbers are not reflecting the effort
The team is good, but everyone is stretched and relying on the owner to put out fires
They know they want a boutique, high-service practice but do not yet have the systems to support that vision