Michelle Pritchard

Profile

Join date: Jun 30, 2022

About

Michelle Pritchard is a business consultant specialising in dental and specialist practice management. With a background in banking, finance, and over 20 years of experience in managing and transforming dental practices, Michelle empowers dental professionals to build thriving, efficient, and patient-focused practices. Michelle continuously hones her speaking skills to deliver powerful presentations where key takeaways are easy to implement. She also hosts the podcast "Dental Success - Beyond Chairside," where she shares insights and interviews industry experts on the latest innovations in dental practice management.

Posts (7)

Sep 4, 2026 ∙ 5 min

The Top 8 Money Leaks I See in Dental Practice

A dentist and her assistant are caring for a patient in a dental clinic, both smiling warmly as they provide attentive service. Executive summary When practice owners think about growing profitability, they often focus on attracting more patients. While growth is important, some of the biggest opportunities already exist inside the practice. Over the years, I have worked with dental and specialist practices of all sizes, and I consistently see the same hidden money leaks affecting...

Aug 7, 2026 ∙ 3 min

Core Values in Dental Practices: More Than Words on a Wall

A serene stack of stones balances gracefully amidst a lush green backdrop, embodying harmony and tranquillity in nature. Executive summary Many dental practices display their values on their website, in their employee handbook, or on a wall in the staff room. The problem is not that practices lack values. The problem is that many teams cannot explain what those values actually look like in daily practice. A value only becomes meaningful when it influences behaviour and decision-making. When...

Jul 3, 2026 ∙ 5 min

Why a Treatment Coordinator Can Strengthen Your Dental Practice

A treatment coordinator in a white uniform sits at her desk, ready to assist patients, with certificates displayed on the wall behind her. Executive summary One of the most underused roles in many dental and specialist practices is the Treatment Coordinator. When implemented well, this role can improve patient understanding, support treatment conversion, reduce pressure on clinicians and create a more consistent patient experience. A Treatment Coordinator is not there to “sell” dentistry. The...