The Impact of AI on Dental Practices: Advancing Patient Care

Executive Summary

Artificial intelligence and automation are now practical tools—not just future concepts—for dental practices. These technologies reduce administrative workload, support diagnostics, and improve patient communication. This blog outlines where AI makes the most impact, what tools are effective in real practices, and how to implement these changes without disrupting your team.

Introduction

AI isn’t just for tech companies anymore. It is reshaping how dental practices operate daily. Administrative tasks, notes, treatment plans, recalls, and even stock management can now be automated. The goal is to free up your team to focus on what really matters: patient care.

At ADC 2025, I shared tools and examples from real practices using AI and automation. These innovations reduce time spent on repetitive tasks, cut errors, and enhance patient follow-through. It’s not about replacing people; it’s about giving them the space to do their best work.

Where AI Is Making a Difference in Dentistry

Treatment Planning

Tools like CoTreat generate clear, annotated plans with visual explanations. Patients receive these plans via SMS, allowing them to revisit them later. This process helps patients feel more confident about proceeding with their treatment.

Clinical Note-Taking

AI scribes such as Heidi Health or Lyrebird AI convert voice to notes using your preferred structure. This innovation frees up hours each week for clinicians, allowing them to focus on patient care.

Patient Communication

Automated appointment reminders, recall follow-ups, and post-treatment instructions save time and reduce no-shows. Tools like Dental Monitoring also allow for remote tracking of patient progress.

Stock and Steri Tracking

Systems like RESTOCQ, Steri 'N Stock, or Invedent automate supply management and compliance logs. These areas, often done manually, can be easily streamlined with the right tools.

Marketing and Reviews

Use ChatGPT to generate quick social media posts. Platforms like SocialMonials automate content scheduling, while Birdeye automatically sends review requests to patients.

Start Small and Systemise

If your team is already stretched, the idea of "adding AI" might feel overwhelming. However, you don’t need to change everything overnight. Start with one task that your team finds repetitive or frustrating.

Examples:

• Record one video Standard Operating Procedure with Loom.

• Use ChatGPT to draft a bio or caption.

• Try an AI scribe for one clinical note.

• Add a QR code at reception for reviews.

  
  

Balancing Automation with the Human Touch

The most effective practices combine smart systems with strong relationships. AI doesn’t remove connection; it protects it. By eliminating administrative clutter, your team can spend more time explaining treatments, answering questions, and building trust with patients.

Conclusion

AI in dentistry isn’t about shiny gadgets. It’s about using the right tools to improve daily operations, reduce stress, and support better care. When implemented strategically, automation becomes a quiet, consistent support system running in the background.

How Aligned Business Consulting Can Help

At Aligned Business Consulting, we help dental and specialist practice owners implement efficient systems that drive profitability, enhance patient experience, and reduce daily stress.

With over 25 years of industry experience, we provide actionable strategies to help your practice thrive in today’s competitive landscape.

Need expert guidance on your results? Book a complimentary 30-minute virtual coffee chat here to discuss the next steps.

📩 For enquiries, email us at: michelle@alignedbusinessconsulting.com.au

To learn more about how I can help your dental practice, visit my services.

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This is a personal blog. Any views or opinions represented in this blog are personal and belong solely to the blog owner and do not represent those of people, institutions or organisations that the owner may or may not be associated with in a professional or personal capacity unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club organisation, company, or individual.